Sunday, September 20, 2015

Week 10 EOC: What are the benefits vs the features?


Companies use marketing channels because every company needs a person in the background that is in charge of the product to make things available for their business and the customers buying from the business. These channels main focus to get the product to me so that I can serve it to my customers to continue to make money and give the customers what they want. Therefore, I satisfy their needs and my own needs to maintain my food truck business. The channel members in this business interact with each other every time a new item needs to be products, they interact via email or over the phone so that there is no misunderstandings. The major channel alternatives for my food company would be involving a marketing channel management team to make sure my business is running effectively and efficiently. They are in charge of the channel members and make sure products are getting pushed out and everything runs smoothly. The company select, motivate, and evaluate channel members based on their skills they bring to the table; observing them as they do their job. In my business I will motivate them by simply telling them that all of our jobs are to bring people strangers together and putting a smile upon their face. In my opinion seeing other people smile and happy makes my mood better and the energy is reciprocated. Marketing logistics and supply chain management is important because that is what keeps a business functioning. When those two things run smoothly it allows the owners and retailers to be stress and worry free. Knowing that your products and your entire business is being taken care of should be the main focus and priority! Lastly the benefits of the food business is the experience of what the company is offering which includes good foods and good vibes, the features that make up for that would be the actually product (Skewers and drinks) which makes everyone satisfied.

Monday, September 14, 2015

Week 9 EOC: Mission Statements


1.      Humberto Bautista: Talks about creating memorable experience for the community with food and music. I chose his mission statement because food and music brings people together and creates happy customers who want to come back.

 

“A company can learn a lot by analyzing loyalty patterns in its market. It should start by studying its own loyal customers”

           

Armstrong & Kotler (2011). Marketing: An Introduction, 10th Ed. Prentice Hall Publishing

 

2.      Taylor Stewart: Talks about healthy food that is organic, and has hormone free ingredients. I chose her mission statement because usually healthy food is expensive but she made it affordable and healthy.

 

“Outstanding marketing companies go out their way to keep important customers satisfied.”

 

            Armstrong & Kotler (2011). Marketing: An Introduction, 10th Ed. Prentice Hall Publishing

 

3.      Hiwote Berhanu: Talks about childhood memories, culture and natural food. I chose this mission statement because it was intriguing that she is serving food that represents what she likes and the traditions of that.

 

“Product is a key element in the overall market offering. Marketing mixing planning begins with building an offering that brings value to target customers.”

           

            Armstrong & Kotler (2011). Marketing: An Introduction, 10th Ed. Prentice Hall Publishing

 

Implement Evaluation Control


For my mobile kitchen food company “The skewer run through” I want to bring great service and great food to all the customers that come across my business. Everyone wants to become successful and I know it will take a lot of time and effort to strategize and be in a place where I am confident my business will achieve all its goals that I set forward. It’s not just about making money and serving food, I want to leave a lasting impression on every customer and let them know there are businesses to cater to customers’ needs and wants. “Companies face a problem--- they must develop new products but the odds weigh heavily against success. In all, to create successful new products, a company must understand its consumers, markets and competitors and develop products that deliver superior value to customers.” I want to make sure the environment I am in is filled with positive vibes that consist of family and friends being joined together to have a good time. My products are different and that alone gets people’s attention and the food I serve is fun and light weight. I am going to make sure I know this is what customers want to eat and I have to know where the most diverse people are located because I will be selling food to people of different cultures and ethnicities. “When developing products, marketers first must identify the core customer value that the consumers seek from the product. They must design the actual product and find ways to augment it in order to create this customer value and the most satisfying customer experience.” I will find different ways to bring customers in and make sure I have team mates who are willing to step outside their comfort zone with wild ideas to bring out the unexpected.

 

Armstrong and Kotler (2011). Marketing: An Introduction, 10th Ed. Prentice Hall Publishing

Price


For my prices I of course want it to be affordable but at the same time I don’t want it to be extremely cheap because then I won’t make any money and I’ll be out of business. Majority of the time tourist come to Las Vegas and they are willing to spend money. As for locals they look for great prices everywhere because they are not on vacation, they just want to enjoy themselves without going broke. I know I have to think about the environment I am in because if I’m on the strip in Las Vegas I know things are pricey unless there is a fast food place around, but I don’t want people to walk past by business because of their assumption. That’s why I would want a big sign on my mobile kitchen so as people are walking close by they can see the price and immediately know that my business is different from what is around them and they can get has much as they’d like. “Price is only one element of the company’s broader marketing strategy. Thus, before setting price, the company must decide on its overall marketing strategy for the product or service.” The price of my shish kabobs would be $10 and for the fruit kabobs it would be $8. I chose these price points because it I am starting off small and these prices seem reasonable for a business who only serves kabobs and drinks. My water would be $2.50 and my sweet tea would be $3.75. I chose these prices because it’s a guaranteed that because people are walking around in the hot sun for hours, in due time they will be thirsty so the will want water. Sweet tea is just a plus because it is light and refreshing! Companies with lower costs can set lower prices that result in smaller margins but greater sales and profits. Other companies, however, intentionally pay higher costs that they can claim higher prices and margins.”

 

Armstrong and Kotler (2011). Marketing: An Introduction, 10th Ed. Prentice Hall Publishing

Promotion


I don’t believe that there will be any promotions going on in my business if I am starting off small.  That is because I know my product will be affordable and people won’t even think about getting some kind of deal out of it. I can do promotions when I branch out and serve more things that have a higher price point and if there is special holiday or event involved. I find that bigger, more successful businesses does promotions to satisfy the customers and show their appreciation. Since my business is a mobile kitchen I don’t think it really would be a smart move for me to give out promotions. “As products become more complex, and as customers grow large and more demanding, a single salesperson simply can’t handle all of a large customer’s needs.” If I give out promotions at the beginning of opening my business I feel that I can lose money fast and in the end not have any money to keep my business up and running. Depending on how well I am doing then every now and then I can give back to my customers and give them something they can be more than happy about when buying my products. At the same time doing promotions may benefit my business and of course the customers. Giving out promotions may have locals come back and for the visitors it can be a treat for them that they get a deal from a small business that is affordable. That gets them excited and brings in more business. Usually when people have a great experience somewhere they want to tell people about it and spread the word. “First, inside the company product managers face greater pressures to increase their current sales and promotion is viewed as an effective short-run sales tool.”

 

Armstrong and Kotler (2011). Marketing: An Introduction, 10th Ed. Prentice Hall Publishing

Distribution


I will be distributing shish kabobs, fruit kabobs and drinks for my customers. Along with that I will be handing out my business card to each and every person who buys my products. I believe that once they buy something they may want to tell someone about my business and spread the word. Social media is such a big part of everyone’s life that everything we do or eat is always on Instagram or up on some website. This is how people get information about things, they take pictures and pass it along and my business can blow up from there. I will distribute my card because as a small mobile kitchen business I would want to branch out and I have to start from the bottom and work my way up. “For companies, new products are a key source of growth. Even in a down economy, companies must continue to innovate new products, provide new ways to connect with customers as they adapt their buying to the changing economy times.” That is why I am distributing cards because I can get connected to my customers and find ways to bring my business to life. I will be distributing shish kabobs because its food that will make a person less hunger because of all that can go on the skewer and all the variety on it. Also skewers on food on a stick and in Las Vegas everyone on the strip is enjoying the scenery and are on the go so why not eat and be on the go too? “At some point product’s sale growth will slow down and the product will enter a maturity stage. This maturity stage normally lasts longer than the previous stages and it poses strong challenges to marketing management.” I have to take precaution on what I am distributing because not all my methods will work and I have to find my way around it to become successful.

 

Armstrong and Kotler (2011). Marketing: An Introduction, 10th Ed. Prentice Hall Publishing   

Product


My products will be skewers aka shish kabobs that will have chicken or lamb and the customers will have a choice of what they want along with that. I will have red peppers, green peppers, grilled pineapples, sausages, onion, cucumbers, corn on the cob and tomatoes that you can add to your chicken, steak or lamb. I will also have fruit kabobs that have strawberries, blueberries, grapes, watermelon, pineapple, and cantaloupe. For drinks I will serve water and sweet tea. Although I am only serving skewers and drinks it gives the customers options on what they would like to have on their skewer. I am giving them multiple options so I can satisfy their cravings and their wants. I’m providing customers great food options and giving them a great customer service because its fast and efficient service that caught every demographic in the process. “Companies that market experiences realize that customers are really buying much more than just products and services. They are buying what those offers will do for them.” It is so easy to go and buy a burger anywhere and give them service but when you bring food that customers have never seen in a mobile kitchen setting outside in a great and fun environment they are instantly intrigued because it is different and it is for everyone. This business focused on what the customers want and the kind of different experiences and vibes they get when they come to Las Vegas. “Consumers see products are complex bundles of benefits that satisfy their needs. When developing products, marketers first must identify the core customer value that consumers seek from the product.” I feel like my products are simply but just because they’re simply doesn’t mean the customers will feel like they need more of something I’m already giving them.

 

Armstrong and Kotler (2011). Marketing: An Introduction, 10th Ed. Prentice Hall Publishing